Cancellation & Refund Policy

01 Overview

This policy applies to all bookings made directly with The Blossom Coorg Resort — whether through our website, phone, WhatsApp, email, or in person. It also applies to bookings made through third-party travel agents or platforms, subject to their own terms.

By confirming a booking, you agree to the cancellation and refund terms outlined on this page.

02 Cancellation Timeline

The following cancellation charges apply based on how far in advance you cancel your booking:

03 How to Cancel

To cancel, amend, or postpone your booking, please follow these steps:

1. Contact us directly via phone or WhatsApp at 94829 51705, or email us at hello@theblossomcoorg.com.
2. Provide your booking name, check-in date, and booking reference (if available).
3. Clearly state whether you wish to cancel, amend, or postpone your booking.
4. Wait for our team to confirm your cancellation and share refund details (if applicable).

04 Refund Process

If your booking qualifies for a refund, here's how it works:

• Refunds will be processed to the original payment method used at the time of booking.
• Refunds are typically processed within 7–10 business days from the date of cancellation confirmation.
• Any bank charges, payment gateway fees, or transaction costs incurred during booking or refund may be deducted from the refund amount.
• For payments made via UPI, bank transfer, or card, refunds will be credited to the same account or card used.

In case of any delay in receiving your refund, please contact your bank or payment provider first, and then reach out to us if the issue persists.

05 No-Show Policy

If you do not arrive on your scheduled check-in date and do not inform us in advance, your booking will be treated as a no-show.

• No refund will be provided for no-shows.
• The room will be released for other guests after 6:00 PM on the check-in date.
• If you anticipate a late arrival, please inform us in advance so we can hold your booking.

06 Amendments & Postponements

We understand that plans can shift. Here's how amendments and postponements work:

• 10 days or more before check-in: Amendments and postponements are allowed at no extra charge, subject to availability.
• Within 10 days of check-in: Amendments and postponements will attract 100% charges (i.e., treated as a fresh booking).
• All amendments are subject to room availability on the new dates.
• If the new dates fall in a peak season or premium period, additional charges may apply.

07 Force Majeure

In the event of unforeseen circumstances beyond our control — such as natural disasters, extreme weather, government restrictions, pandemics, or civil unrest — The Blossom Coorg Resort reserves the right to:

• Cancel or reschedule your booking.
• Offer a full refund or a credit note for a future stay, at our discretion.

We will make every effort to inform you as soon as possible and to find a fair solution.

08 Non-Refundable Situations

Refunds will not be provided in the following cases:

• Cancellations made within 10 days of the check-in date.
• No-shows or failure to arrive on the scheduled check-in date.
• Early check-out or shortening of stay after arrival.
• Guests evicted due to violation of resort rules or misconduct.
• Bookings made through third-party platforms — please refer to their individual cancellation policies.

09 Contact Us

If you have any questions about our Cancellation & Refund Policy or need help with a booking, please reach out to us: